Customer Love

Windy City Pups are true puppy professionals. They really care about you and the dogs they work with. Highly recommended!

We had a fantastic experience with Windy City pups! The have really perfected doing this the best way for both the pups and the families. Our Brookie girl is already a treasured member of the family on day 2. After my girls lost their dad just a few months ago our hearts were broken. Getting this dog from windy city to infuse some much needed love back into our little family was the best decision I've made. And the way they accommodated me to help with my difficult schedule as a newly single mom, even though they were super busy, was simply top notch humanity and grace. Thank you Windy City pups!

I had been looking for a breeder that had Maltipoos. In May, I saw Baby Groot (Now named Kash) on the Windy City Pups website and fell in love. I was able to talk to Joe and Carrie via FaceTime and was able to see the pup. I had been scammed before so I was really cautious but after talking to them they were able to reassure me that they were legit! The purchase process was easily done online and pickup went just as well. They gave me useful information and were able to answer all of my questions. Now it is 4 months later and he is the best puppy ever! Thanks Joe and Carrie! P.S. They potty training tips worked great!

I was looking for a diva dog and I got just that! Everything was so easy and sufficient from picking her out to pick up! 10/10 <3

Love the hospitality that’s Windy City pups has to provide for their customers! We had purchased a maltipoo very healthy, very good breeder overall. I highly suggest giving them a Try. Been loving every bit with my maltipoo Layla! Thank you guys so much!

Bringing home a havanese Napoleon back in June was the best choice we have made. Few months ago, we lost our three angel shiz tzu in almost the same month, had them for 16years. it was heart broken. We waited for a couple of months and been checking and trying to find new puppies. There are so many puppies scams pages on social medias and Facebook we almost felt for it. Until we found Windy City puppies, they have such an amazing puppy breeds, when we heard “havanese puppy” it was so new to us like we never heard of it before. Napoleon or we called him Na mo was so energetic and smart little boy. He was so playful and loved learning new things. Eventually he started learning agility training and more to come. Thank for Windy City puppy Joe and his wife! We definitely will come to get the second puppy from you soon, thank you! 😊

Easy process! Very sweet people that are super easy to work with! Had a great experience!

After extensive research we chose Windy City Pups and wanted a complete health check for our pup. From the moment we walked in, Windy City Pups made the entire experience smooth, welcoming, and truly memorable. The customer service was exceptional — they were friendly, knowledgeable, and incredibly attentive. What stood out the most was how they went above and beyond to guide us through the process of bringing home our new puppy. They thoroughly explained each step, from health and vaccination records to feeding schedules, crate training, and even first vet visits. It honestly felt like they could read our minds — answering questions before we even had the chance to ask. You can tell they genuinely care about their puppies and want new owners to feel confident and prepared. We left not just with a new furry family member, but also peace of mind knowing we were supported by a team that truly loves what they do. Highly recommend Windy City Pups to anyone looking for a smooth, informed, and heartwarming experience when reserving a new pup!

My wife and I got our puppy from Windy City Pups back In June and we love our little buddy!!! They have taken great care of him before we picked him up!!! They have answered our questions and helped us through so much!!!! Our puppy Jrue is a handful but we love him! I suggest getting puppies from Windy City Pups!!! They are the best!!!!

Windy City Pups was very professional and knowledgeable. They cared very much about their dogs and about our experience. I recommend them for anyone needing to add a cuddle bug to their family. We will definitely return to them if we ever need to add another fur baby to our family.

We got our sweet puppy from Windy City Pups and had a great experience!!! Carrie and Joe were very responsive and always available for any questions we had, even after we picked up our puppy. Very professional all around and we love our mini golden doodle. If you’re looking for a puppy, we highly recommend Windy City Pups!

Super friendly and adorable animals!

What a great experience getting our little Bacon from Windy City Pups. The location was clean and Carrie and Joe were very professional yet personable! We are loving our new family member. He is the picture of health and we look forward to a long life with him. Do not hesitate working with this company. Thanks so much WCP.

Joe and Carrie were so informative of what my new puppy would need moving forward, food, crate training, etc. and answered any questions I had along the way with the reservation process. You can tell they care deeply about what they do, and the joy they also get from placing a puppy in a happy home. 10/10 would recommend to anyone looking for a new pup, with the reassurance that an extremely put together, knowledgeable, & helpful couple is running the company. Can't thank yall enough :)

We recently reserved our puppy Luna from Windy City Pup and couldn’t be more pleased. From our very first inquiry, they were professional and transparent—explaining what to expect at each stage, from health screenings to early training tips. They provided detailed guidance on nutrition, socialization, and routine care, and always made themselves available to answer our questions promptly and thoroughly. Throughout the reservation process, communication was outstanding. We received regular updates and photos, and even after bringing Luna home, they followed up to check on her health and adjustment. Their genuine care and commitment made us feel supported and confident as new puppy parents. Windy City Pup’s reputation is well-deserved. Their attention to detail, ethical breeding practices, and ongoing support demonstrate they truly prioritize the well-being of their dogs and families. Luna is thriving, and we feel lucky to have found such a caring breeder. If you’re considering adding a puppy to your family, we highly recommend Windy City Pup. Their professionalism, clear guidance, and follow-up care set them apart. We’re thrilled to be part of the Windy City Pup family and look forward to many happy years with Luna!

After a disappointing experience with PuppySpot, we were fortunate to discover Windy City Pups in Caledonia—and what a difference! This family-owned business is truly a gem. From the very first conversation, they were professional, warm, and incredibly responsive. What really stood out was how much time and care they took to educate us about caring for our new puppy. They patiently answered all our questions, provided valuable tips, and made sure we felt comfortable to bring our puppy home. The entire process was smooth, transparent, and stress-free, which was exactly what we needed after our prior experience. We couldn’t be happier with our adorable new puppy and the top-tier service Windy City Pups provided. If you’re looking for a trustworthy, knowledgeable, and compassionate breeder, look no further. We highly recommend Windy City Pups—you won’t be disappointed!

I'm so happy with Joe and Carrie. They are very professional and were extremely helpful. This is my fifth dog. I got my dog from them and he is so smart. I have had him for a while now and I love him more and more every day.