Customer Love

Great experience from start to finish! They kept me informed about everything and gave me all the necessary information for my Bernedoodle. You can tell they truly don’t care about the sale, they care about the families their puppies go home with. They’re genuine, down to earth people and overall just amazing to work with. I’ll definitely be recommending them and keeping in touch!!

Amazing company to work with! They guided us through every step of finding the perfect family pup. Their communication was excellent, and they were always quick to answer all of our questions. They really helped us feel confident and supported throughout the entire journey. You can tell they truly care about what they do, and I highly recommend them to anyone looking for a trustworthy, caring team.

We got our Cavapoo from Windy City Pups and it has been a great experience. We literally just got home and she is taking a nap now😊Joe and Carrie are very professional, knowledgeable and kind. We researched a lot of places to get our first puppy and decided to go with them and we are so glad we did. Our puppy looks healthy and happy. We look forward to many years with our angel pup! She is literally perfect! The process was very straightforward and easy. We highly recommend them!! Thanks again🐾❤️

Wow, what a great experience. My lil pup Maizy was so well adapted on day one 11/7/25. Quiet drive home and good night sleep from beginning. I would highly recommend to anyone wanting a well cared for pup. It had been many years since I had a puppy, but Carrie and Joe provided me with plenty of support and follow up. They really care about the pups and their new owners.

We got a little puppy from Windy City Pups and it was a very smooth process. Fully recommend them.

We reserved a puppy from Carrie & Joe and the process was fantastic! They are so helpful, knowledgeable and supportive during this whole process. We’re so happy to have our fur baby and highly recommend Windy City pups to find your next little pup!

I am so grateful that I found Windy City pups! From my first interaction with Joe and Carrie all the way to reservation day each experience was better than the last. Joe and Carrie truly love what they do and it shows, they are extremely knowledgeable, caring, and professional. They gave me thorough instructions and confidence in caring for my new puppy. They even continued to check on how my little guys was doing after we arrived home. I highly recommend, Windy City pups is a great place to reserve! Thanks again Joe and Carrie for everything! Kelli

Amazing experience

Very professional and kind highly recommend

We had a great experience - our dog is healthy and happy! The entire process was clear, we felt supported and assisted in every step of the way!

We are over the Moon in love with our little Mars!! Our puppy is a welcome member to our family! He is full of vigor and feistiness We cannot say enough great things about our experience with Joe and Carrie at Windy City Pups! They have made this experience of reserving Baker now Mars wonderful from start to finish! If looking for a new puppy you have to meet them you won’t be disappointed!

Nice cute dog

We want to sincerely thank Joe and Carrie at Windy City Pups for the absolutely wonderful experience of reserving our new puppy Hemsworth. From the very beginning, they were patient and thorough in answering all of our questions, making sure we felt comfortable and confident throughout the process. They even took the time to guide us in selecting the right puppy, since we needed a hypoallergenic small breed. When the big day finally arrived, we were so impressed with how clean, inviting, and well‑kept their space was. It’s clear that Joe and Carrie genuinely care about the puppies in their care—the environment was both professional and full of warmth and fun. What stood out most to me is how committed they are to ensuring each pup has a smooth transition into their new home. After bringing our sweet Hemsworth home (fka Oatly), we had a quick question, and they responded immediately. Even more, they checked in the next few days to see how he was settling in, which meant so much to us. That kind of follow‑up shows the heart they put into every reservation. We are beyond happy with our experience and new puppy. We would wholeheartedly recommend Windy City Pups to anyone looking for not just a pet, but also a supportive, caring experience in bringing a new furry family member home.

Nice place, wonderful people.

Such amazing people, who take amazing care of their puppies on top of loving what they do. Could not recommend anyone better, truly.

Carrie and Joe at Windy City Pups were fantastic to work with! They gained our trust by not prioritizing trying to sell us a puppy but instead worked to answer the many questions we had. You could tell they wanted us to be well informed and feel comfortable in making a decision to buy the puppy. They walked us through every detail about the puppy, its parents, the breeder, and vet care. Carrie and Joe provided links, photos, and health information about the puppy’s parents. They work together as a team, making themselves both available to you at the same time and didn’t rush us at pickup. During pickup they made us comfortable by not rushing us and sending us on our way. Instead, they invited us in, gave thoughtful tips and up-to-date paperwork. My family found them to be attentive and genuinely caring—if you’re looking for a puppy, you won’t find a better experience!